Frequently Asked Questions
- How do I place an order?
- Visit our website and browse through our collection.
- Click on the desired product, select size/color, and add it to your cart.
- Proceed to checkout, enter your shipping details, and complete the payment.
- What payment methods do you accept?
- We accept major credit cards (Visa, Mastercard, American Express) and PayPal.
- How long does shipping take?
- Shipping times vary based on your location. Typically, it takes 2-5 business days within the US and 7-14 days internationally.
- Can I track my order?
- Yes! Once your order ships, you’ll receive a tracking number via email.
- What’s your return policy?
- We offer hassle-free returns within 14 days of delivery. Contact our customer support for instructions.
- Do you offer free shipping?
- Yes, we provide free standard shipping on orders over $20 (within the Australia).
- How do I determine my size?
- Check our size chart on the product page. If you’re unsure, reach out to us for personalized assistance.
- Are your products eco-friendly?
- We prioritize sustainability. Many of our products are made from recycled materials or organic fabrics.
- Can I cancel my order?
- You can cancel within 24 hours of placing the order. Contact us ASAP.
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